![]() He said the threshold has been changed to what it was before, but said, “Let me be clear on this, we are not lowering our standards. But Francke said the department found that those test scores were a barrier to many applicants, particularly minority applicants. When the department was flush with applicants, the threshold on the county’s test was boosted to 70% to limit the number of applicants. They don’t see that in having to work holidays,” Francke said. They look for a work-life balance, and they don’t see that in shift work all the time. “We have found that our young workers have changed a bit. Obstacles to hiringįrancke said aside from the COVID-19 pandemic, the killing of George Floyd in Minneapolis police custody and the debates over policing that followed, there are a number of obstacles to recruitment. While Jones was adamant that staffing does not fall below levels for adequate coverage on patrol shifts, there have been times that detectives have been instructed to bring their uniforms to work “in order to supplement the patrol officers, should there be that need.” That happens in cases where there are events that demand a large police presence, Jones said, such demonstrations or the shooting at Magruder High School in January 2022. Now he said, “Our most recent classes, we had anywhere from 300 to 400 people apply for a session, and we have many openings.” According to the report, recent recruit classes have had about 15 recruits each. “Back in those days, there were recruit classes of 80,” he said.Īssistant police Chief Darren Francke told the panel, “Back when I came on 26 years ago, there were anywhere from 2,500 to 4,000 people applying for a session.” Jones said in the mid-1990s, the police department had large numbers of applicants. Business & Finance Click to expand menu.Ĭompounding the staffing problem, the number of people applying to become police officers has fallen 38% since 2017. ![]() The application process for the position of Public Safety Emergency Communications Specialist (911 call taker/ dispatcher) will be open from December 9, 2019, through February 3, 2020. Learn more about the ECC and the role of Communication Specialist in this short video: The process includes a computerized exam, an appraisal interview, background investigation, medical and psychological examinations, and a chance to observe at the ECC. Contain emotions, remain calm, respectful, and professional with challenging callers.Īll applicants go through the department’s selection process, which begins with the initial online application.Accept short notice/ same day schedule changes and work mandatory overtime.Perform work assignments in a 24/7 work environment to include holidays, weekends and shifts during days, evenings or midnights.Perform duties under electronic monitoring to include the recording of all telephone conversations and radio transmissions.Multi-task in a fast paced environment.Demonstrate strong communication and customer service skills.Obtain emergency call taking certifications.Successfully complete a one year on-the-job training program.Job seekers must have a high school diploma and one year of work experience that involved the public. Major duties include answering 9-1-1 emergency calls, and dispatching police officers and/or fire rescue personnel to respond to calls using modern computer based Public Safety Communication Systems. This is a challenging and rewarding career that provides a vital service to the community. The Public Safety Emergency Communications Specialist (Emergency Call Taker/Dispatcher) obtains location and other pertinent details from the caller to make the initial determination of the level and type of service needed when processing emergency calls for service. The ECC is responsible for all 9-1-1 calls placed in the County. Applications may be submitted online from now through Feb. Montgomery County currently has openings for 9-1-1 call taker/dispatchers in the County’s Emergency Communication Center (ECC). County Accepting Applications Through Feb.
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